Order Policies
and Procedures
Cake Pop of the Month
Two Step Sign-up
Step 1: Complete the Online Sign-up Form found in the “Order & Subscribe” page.
Step 2: Within 1-2 business days, an email will be sent with a link to a Square recurring invoice. Invoice must be completed by the 5th of the month to receive that month’s cake pops, but you can always email katie@katiescakepops.com to see if an exception can be made.
Automatic Payments
Once someone submits the sign-up form for Cake Pop of the Month, subscribers will receive an email within 1-2 business days with a recurring invoice from Square. Once the subscriber submits their payment information, they have completed all steps to sign up.
The first payment will be charged upon payment submission, and all the following recurring charges will occur on the 5th of each month for each month through May 2027.
Email Katie@KatiesCakePops.com 3-5 business days before the 5th of any month to update payment.
Cancelation / Pausing
Subscribers can pause or cancel their subscription at any time.
Email Katie@KatiesCakePops.com 3-5 business days before the 5th to update subscription status.
Missed Pick-up?
Your order will be placed in the freezer (to keep fresh) and it will be added to next month’s pick-up.
Weather / Emergency Policy
Should extreme weather or emergencies arise that cancels porch pick-up on a given month, subscribers will be notified via email as soon as possible. Orders will be placed in the freezer (to keep fresh), and will be added to next month’s order. Katie’s Cake Pops follows Stafford County Public School weather-related closures.
MOMCO MEMBERS - If a meeting is cancelled on a porch pick-up day, cake pops will be placed in the freezer, and delivery will occur on the following momco meeting. Email updates will occur.
EUMC STAFF - If preschool is cancelled on a porch pick-up day, cake pops will be placed in the freezer, and delivery will occur on the following open school day. Email updates will occur.
NGA CO-WORKERS - If Katie’s spouse is unable to go to work on a porch pick-up day, cake pops will be placed in the freezer, and delivery will occur on the day they return to work. Email updates will occur.
Allergen Notice
All Katie’s Cake Pops products are processed and prepared without state inspection in a home kitchen where allergens such as nuts, dairy, and wheat are present. All cake pops contain wheat, gluten, dairy, eggs, and soy.
If nuts are included in a recipe, a notification will be added to the food label.
Custom Orders
Order submissions are not guaranteed, and are subject to availability.
Designs and Quantities cannot be altered once payment has been received (unless agreed upon by both parties) .
Pick-up location in Starbucks located at 1025 Stafford Market Place in Stafford, VA (unless otherwise agreed upon).
Order will be cancelled if not picked up within an hour after agreed pick-up time. No Refunds.
Acceptable forms of payments include: Payment link provided in invoices. No Checks (with exception for corporate clients).
If you use a credit card, we will charge an additional 3% fee to help offset processing costs. This is not more than we pay in fees.
Katie’s Cake Pops LLC is a Virginia Cottage Bakery subject to cottage food law. Items sold are not for resale, and cannot be sold across state lines.
Once your Order Request has been submitted, Katie’s Cake Pops will be in touch within 1–3 business days. Once we’ve finalized your design and pricing, you’ll receive an invoice for a 50% NON-refundable deposit. Your date is officially secured once the deposit is paid.
All Katie’s Cake Pops products are processed and prepared without state inspection in a home kitchen where allergens such as nuts, dairy, and wheat are present. All cake pops contain wheat, gluten, dairy, eggs, and soy. If nuts are included in a recipe, a notification will be added to the food label.